Residential Security
Security that Keeps up with Family Life
When it matters most
Your home isn't just bricks and mortar, it's where your children grow up, where you build your life together, where everyone should feel completely safe. Yet modern families are busier than ever: working late, school runs, weekends away, elderly parents living independently. You can't always be there in person, but you can still be present.
Smart Protection for the People You Love
Our intelligent alarm and CCTV systems use cutting edge wireless technology to create a protective shield around what matters most. Motion detection, door sensors and high-definition cameras work seamlessly together, sending instant alerts straight to your phone the moment anything unusual happens. Check in on elderly relatives. See the kids arrive home safely from school. Verify that strange noise was just the cat. Whether you're in a meeting in London or on a beach in Spain, you're always connected to the people and place that mean everything.
More Than Security, It's Being There
This isn't about expensive equipment or complicated installations. It's about that exhale of relief when you glance at your phone and see your home is secure. It's falling asleep easier knowing your family is protected by systems that never switch off. It's the confidence to live your life fully, without that nagging worry in the back of your mind. Because real security isn't just about stopping intruders, it's about knowing your loved ones are safe, even when you can't be right beside them.
Home security from ITD Secure, in short
ITD Secure fits and maintains burglar alarms, CCTV and panic alarms for homes across Kent, from a base in Bearsted near Maidstone. Every system is surveyed in person by Kris Hill, a former police officer with more than thirty years in law enforcement and covert security, before anything is quoted. Wireless Pyronix and Ajax alarms, Hikvision and Serage cameras. Honest estimate the same day, fixed written quote after a free survey.
The alarm and the cameras sit on one app on your phone. Set the alarm from the car when you realise you forgot, check the back door sensor is closed, and see who is actually at the property rather than guessing. Alerts reach every phone in the family at the same time, so it is not only whoever happens to be holding theirs.
Hikvision and Serage cameras, positioned around how somebody would actually approach the house rather than one at each corner. That usually means the drive, the side access and any way in that cannot be seen from the road. Night footage that identifies a face is worth more than four cameras of grainy movement, so we would rather fit fewer cameras in the right places. See CCTV installation in Maidstone for the domestic set-ups we fit most often.
Wireless Pyronix and Ajax systems, graded to what your insurer expects. Ajax where you want a photograph of whatever triggered the alarm, or where the property is large or spread out enough to need the radio range — outbuildings, stables, a long drive. Pyronix otherwise. Wireless means no lifting floorboards or chasing walls in a house you have just decorated. Maidstone and the villages around it are where most of our home alarms go in: see burglar alarms in Maidstone.
A phone-based panic alert is included with our home systems at no extra cost. Anyone in the family can raise an alarm from wherever they are and share their live location with the rest of you. Fixed and portable panic units are available as well — for a bedside, a front door, or an elderly relative who would rather press a button than open an app.
Annual servicing on systems we fitted and on systems somebody else fitted. We check the panel, the sensors, the batteries and the signalling, and tell you plainly what we found. Documented servicing also gives you the maintenance record most insurers ask to see. If something faults in between, ring us and we will usually work out what it is over the phone.
Where people save money on a home system, and where it costs them
We would rather talk you out of something than sell it to you. These are the four places a domestic job gets cut back, and what tends to happen next.
Keeping a panel that is past its life
There comes a point where an old panel stops being worth propping up — parts are no longer made, it will not talk to an app, and every fault costs you a visit. We will give you an honest view on whether a dated system is worth keeping, upgrading or replacing. Sometimes the answer is that it is fine and you should leave it alone.
Covering the house but not the way in
Most people think about the front door. Most break-ins come through the side access, the back, or an outbuilding first. A garage or shed with tools in it is often the easiest thing on the property to get into, and it is where somebody finds what they need to get into the house.
A self-install kit instead of a fitted system
A box off the internet will make a noise. What it will not do is get surveyed against your property, get graded for your insurer, or get looked at by anybody when it starts false-alarming at three in the morning. If a kit genuinely suits your situation we will say so — but it is a different thing from a fitted system, not a cheaper version of one.
Too few sensors downstairs
Cutting the sensor count is the easiest saving to make and the easiest one to regret. Leave one route through the ground floor uncovered and somebody can be in the house, take what is within reach and be out again without the alarm going off at all. The survey is what stops that happening.
Do you need an alarm, cameras, or both?
They do different jobs and they are not interchangeable. An alarm is about stopping something happening: it makes noise, it alerts you, and it usually ends the incident within seconds. Cameras are about knowing what happened and being able to prove it afterwards.
If you can only do one now, the alarm is normally the one that prevents the loss, and cameras are the one people wish they had once the loss has happened. Most homes end up with both, and there is no reason they have to go in on the same day — the system is designed so the cameras can be added later without starting again.
Free: the 10-minute home security check
A short guide by Kris Hill, 28 years a police detective: walk round your own home the way a burglar does, and fix the easy things tonight. No sales pitch.
We send the guide and, now and then, a short note from Kris. Every email has an unsubscribe line. Nothing else, and we never pass your address on.
Home security questions we get asked
Can I set part of the alarm at night?
Yes. Part-setting protects the ground floor and the ways in while you are upstairs asleep, with the upstairs sensors off so nobody sets it off going to the bathroom. It is one of the most used features on a domestic system and it is worth having it set up properly on handover.
Will the alarm still work if the broadband goes down?
The alarm itself keeps working — it is not dependent on your internet to detect and to sound. What you lose while the connection is down is the app notification, which is why signalling is one of the things we check at every service.
What happens if the power goes off?
The panel runs on a standby battery, which is why battery condition matters more than people expect. Panel batteries typically last three to five years and sensor batteries two to four. Most panels warn you before one fails.
Will the cameras record at night?
Yes, and this is where camera choice and position matter most. The question is not whether there is night footage but whether it identifies somebody, and that comes down to where the camera is aimed and what light is behind them. We would rather move a camera at survey than explain grainy footage later.
Will you need to lift floorboards or chase walls?
Not for a wireless system, which is what we fit in the large majority of homes. That is the main reason wireless suits an established house — the install goes in without disturbing decoration.
How long does an installation take?
Most domestic alarm installations are a day. Cameras usually add to that depending on the runs and how many there are. We will tell you at the survey rather than on the day.
Can you take over the system I already have?
We will assess any make, whoever fitted it. We only take on long-term maintenance for a small number of manufacturers, and if yours is not one of them we will tell you that at the visit and set out the options rather than leaving you to find out later.
Tell us about your home
We work across the whole of Kent from our base in Bearsted near Maidstone, and we carry full public liability insurance. Tell us roughly what you have and we will give you a realistic estimate the same day; the fixed written quote follows a free survey, with no obligation.
More detail on each part of it: burglar alarms, CCTV installation, panic alarms and servicing and repairs. Looking after a business rather than a home? See commercial security.
Call 07508 384864 or send us the details.
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