Burglar Alarms and Intruder Alarms Kent

Most alarm installers will tell you how a system works. Kris can tell you how a burglar thinks.

With over 30 years across the security and law enforcement industries in Kent and nationally, he has sat with offenders, listened to how they target a property, what makes them slow down and what makes them walk past your home to choose the next one instead. That knowledge goes into every survey and every Pyronix system ITD Secure installs across Kent.

Whether it is your home in Maidstone, your business in Tonbridge or a farmhouse outside Wye, the question is the same: does your system cover the approach an intruder would actually use?

Fully insured with public liability cover.

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Author - Kris Hill, Owner and lead installer, ITD Secure.

Pyronix home control panel forming part of a burglar alarm system in Kent

Burglar alarm or intruder alarm?

Burglar alarm or intruder alarm, in Kent it is the same conversation. One name is used by homeowners, the other sits in a commercial insurance policy. Underneath they are the same Pyronix system, sized and graded to the risk in front of it.

The distinction that actually matters is not what you call the system. It is whether the sensors are in the right positions, the zones are correctly set for how your property is used day to day, and the panel is configured so the system works for your routine rather than against it. That is what a proper survey establishes before any quote is written. ITD Secure surveys every property before specifying a single sensor. 5.0 from 50 Google reviews, systems that have already been tested by real break in attempts across Kent.

Already have a system? We can assess and upgrade what you already have rather than replace it, and we cover alarm servicing and maintenance so your system stays insurance compliant.

Get a FREE, No Obligation survey and Quote. Contact us on 07508 384864 to get booked in. Alternatively, drop us a Whatsapp message if you prefer. You can also book us in to review your CCTV solutions.

How Kris reads a property

Thirty years in the security and law enforcement industries teaches something no specification sheet covers. Kris has sat across the table from offenders and listened to how they target a property before they approach it, sometimes days or weeks before the event. They note the height of the fence relative to the neighbouring garden. They clock whether the side gate has a visible lock from the road. They time the gap between a door opening and an alarm sounding, because that window is what they plan around.

A system covering the front door and the driveway looks thorough on a spec sheet. Whether it covers the rear garden access, the side passage or the gap between properties where most residential entries are actually made is a different question entirely. That is what Kris looks for at the survey, reading the property from the outside in, the way an intruder would, before a single sensor is agreed. The system that comes from that process is different from the one a standard quote would produce, and that difference is the whole point.

We have set that thinking out at length in our guide to choosing the best burglar alarm for a UK home — what actually matters at survey, and what is only specification.

Wired or wireless?

For most properties the answer is wireless, and it is a shorter conversation than people expect. A new build is the exception: while the walls are still open there is nothing to damage, so a wired system makes sense. Everywhere else, wireless sensors go in without cutting into finished plaster or lifting carpets, and current Pyronix and Ajax equipment does everything wired kit used to.

Which sensors a property actually needs

Most homes come down to three types, and the skill is choosing the right one for the room rather than fitting the most.

PIR sensors sit in the corner and read movement by infrared. They cover the space between doors, which is usually more useful than covering the doors themselves.

Dual-technology PIRs are for the rooms that defeat a standard sensor. A conservatory or a garage swings through a wide temperature range, and heat moving on its own is enough to trip an ordinary PIR. A dual-tech sensor waits for heat and movement together, so the system stops crying wolf.

Door contacts go on the points of entry, where you want the panel to know the moment something opens.

ITD Secure external alarm sounder fitted under the eaves of a home near Dover, Kent

The bit everybody sees

A sounder on the front of the house is the first thing a burglar reads, and it is doing a job before the system is ever triggered. It wants to be high, on the elevation people approach from, and squarely on the brickwork rather than tucked out of sight where nobody looks.

This one is on a home near Dover. The rest of the system is inside — contacts, detectors and a panel specified around how that particular house is actually lived in — but this is the part that does the deterring.

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Modern style house with white reder and warm lighting against a blue sky with images of alarm panel and mobile phone highlighting smart intruder alarms by ITD Secure

Get a FREE, No Obligation survey and Quote. Contact us on 07508 384864 to get booked in. Alternatively, drop us a Whatsapp message if you prefer. You can also book us in to review your Business CCTV Solutions.

Why Pyronix for your burglar alarm system?

Pyronix is a British-owned manufacturer of professional-grade security systems used in residential, commercial and industrial environments worldwide. ITD Secure installs Pyronix because the engineering is reliable, the wireless technology is proven, and the HomeControl+ app gives genuine, practical remote control.

Wireless installation, no disruption. No cable runs through walls and floors. A Pyronix wireless system is installed cleanly, in most cases in a single morning, without drilling through every room.

Up to 32 independent zones. Every door, window, room and outbuilding if needed. You know exactly where a breach occurs the moment it happens.

Pet-immune PIR sensors. Calibrated to ignore animal movement up to a defined weight while still detecting a person. The system arms fully with pets moving freely through the house.

Geofencing and smart arming. HomeControl+ arms the system automatically when your phone leaves the property boundary and disarms on your return.

Remote arming and instant alerts. Arm and disarm from anywhere. If the system triggers you receive an alert showing the zone, the time and the event, whether you are in the office or abroad.

12-month hardware warranty. Every Pyronix system installed by ITD Secure carries a 12-month warranty on all hardware, extended by the annual maintenance plan.

The survey is the job

Every installation begins with a free survey. Kris walks the property the way an intruder reads it, from the outside in, finding the gap a standard system would miss before a single sensor is quoted.

One installer, start to finish

No call centre. No unknown engineer. Kris surveys, Kris installs and if anything needs adjusting Kris is the one you reach. Personal service from someone who knows your property.

Control from anywhere

Arm and disarm remotely, receive instant zone alerts and check your system status from your phone via HomeControl+, whether you are at work in London or on holiday abroad.

No mess, no disruption

Pyronix wireless installation means no cable runs through walls, no drilling through every room, no making good. In most cases the system is live the same day Kris arrives.

Proven criminal deterrent

Visible alarm systems make opportunist burglars choose easier targets. The external sounder position and its visibility from the approach route matters as much as the sensors inside.

Repairs and servicing too

We service and repair existing Pyronix systems across Kent, including systems we did not install. If your original installer has gone, we can take it over honestly and keep it running.

Residential and commercial

Residential. For homeowners across Kent the most common entry point is not the front door. It is the side passage, the rear garden gate, the kitchen door that does not get the same attention as the front. Kris surveys a residential property the way an offender reads it, from the outside in. A typical three-bedroom property needs four well-positioned sensors. A detached with a separate garage needs five. A rural property with outbuildings is a different brief again, and the survey is where that gets resolved. Pyronix wireless systems are particularly well suited to residential installation, with pet-immune PIR sensors for households with animals and geofencing for households where arming the alarm consistently is a problem.

Commercial. Businesses face a different brief. Out-of-hours break-ins, staff movements across multiple zones, delivery and contractor access during the day, and the specific insurance and monitoring obligations that commercial premises carry are all considerations a residential system is not designed for. Pyronix commercial systems support up to hundreds of independent zones, multiple user codes, keyfob and card access, scheduled arming and disarming for shift patterns, and remote management for multi-site operators. Every commercial system is configured to meet your insurance requirements from day one. If you are in the Maidstone area, our burglar alarm installation in Maidstone page covers the town in more detail.

A hand disarming a house alarm from a phone app, with the alarm panel behind

Get a FREE, No Obligation survey and Quote. Contact us on 07508 384864 to get booked in. Alternatively, drop us a Whatsapp message if you prefer. You can also book us in to review your Panic Alarm Solutions.

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Tom Hughes
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Kris and the team did an amazing job of installing cameras and an alarm system on my house. Would definitely recommend them.
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Paul Mineham
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Great friendly and efficient service from Kris and Matt after our router got changed by Virgin leaving us disconnected from alarm alerts. All now newly logged on and connected for future security/alerts. Highly recommended.
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Chris K
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Have to say the service so far has been exemplary from Kris and ITD. We had an issue with our home alarm when we were out of the UK but Kris was fantastic at advising us on our system, even though he couldn’t access it. He has since been around and serviced the system and all is running smoothly. It’s very comforting to know that we are in the hands of a very capable firm going forwards.
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Sophie Long
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ITD came to service our alarm / CCTV and super happy with the service . Also set up our new router and sim as we couldn’t do it ourselves. Super happy - thanks
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Danilo Ingallinera
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Matt has done and amazing job with Chris definitely the best man to secure your house with security system
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Graham Smith
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What a great company. Kris had seen the issues we have faced multiple times and his advice and guidance was spot on. We were getting broken into at the back of the house in Rochester, due to access through a shared alley. Kris knew exactly what system we needed and has set this up so that anyone who ignores the cctv hears a verbal warning. It’s already worked and as this is automated we feel so much safer. The quality of the footage has already been complemented by local police officers. We highly recommend ITD Secure. Top Job.
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rachel goldsack
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Kris fitted our shop alarms and was extremely knowledgable, very helpful and nothing was too much trouble, he helped our staff with the mobile set ups and everything was a very smooth and easy process. We recently had an incident where we needed some images from the cameras and Kris had it sent over almost immediately! The whole fittting and after care service is absolutely fantastic, and would highly recommend thank you!
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Peter Downs
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From our first contact with Kris Hill it was plain sailing. Initially contact was made to solve a problem related to our an old alarm system. Kris, promised to try and solve the issue - we were going away on a short break and, without his help, this would have left us unprotected. Within 24 hours Kris had established that our old system was obsolete and had completely installed a new one! All this on a Bank Holiday. Superb service!!
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Matt Lee
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My company recently had Kris from ITD install our alarm and camera system at our commercial unit. I really cannot recommend him enough. From start to finish I was very impressed. From first contact the service provided and his attention to detail was superb. The new system was explained and he ensured our needs and requirements were met. I would most definitely recommend their services and wouldn’t hesitate to use them for future projects.
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Ami Shoker
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Great experience from start to finish. Kris was brilliant; really consultative, took the time to understand what I needed, and explained everything clearly. The system’s been spot on and having it in place has been a real reassurance. I feel much safer. What’s stood out most is the support after install. Kris is on hand if anything comes up. Couldn’t recommend him more!!! 🙌
Pyronix keyfob and the Pyronix phone app shown with a modern house, with the ITD Secure logo

Get a FREE, No Obligation survey and Quote. Contact us on 07508 384864 to get booked in. Alternatively, drop us a Whatsapp message if you prefer. You can also book us in to review your Service and Maintenance Solutions.

Alarm repairs and servicing across Kent

A Pyronix system installed correctly gives years of reliable service. When it stops performing correctly there is usually a straightforward explanation. Low batteries in wireless sensors are the most common cause of faults and false alarms. Firmware that has not been updated, sensors that have drifted out of alignment, or a panel that has lost configuration after a power cut are the next most frequent.

ITD Secure carries out alarm repairs and servicing across Kent for systems we installed and for systems originally fitted by other companies. If your alarm is generating false alerts, failing to arm, showing a fault light you cannot clear or has not been serviced in over a year, we can diagnose and fix it.

Annual maintenance plan. Covers full sensor testing across all zones, siren and panel check, battery replacement across wireless devices, firmware update and a complete walk-test. For businesses, the plan satisfies insurer requirements that the system is maintained to standard. Plans are available for ITD Secure installations and for systems from other providers, including cases where the original installer is no longer available.

ITD Secure - Local Specialist installers of Burglar Alarms

Your home is your most important asset and choosing the right burglar alarm starts with choosing a company that understands where you live. ITD Secure are a local Kent business with genuine knowledge of the towns and villages we serve, and we are proud to protect homes right across the county.

Kent — A county of extraordinary variety, from coastal villages and market towns to rural countryside and commuter belt, with homeowners across Kent trusting ITD Secure to protect their homes with the right burglar alarms for their property and location.

Maidstone – Kent’s busy county town and surrounding villages, where a mix of terraced streets, family semis and rural properties in areas like Bearsted, Loose and Hollingbourne all benefit from Pyronix burglar alarms tailored to the home.

Canterbury – A historic city surrounded by coastal villages and rural countryside, where period properties, seafront homes in Whitstable and Herne Bay, and rural cottages across the Canterbury villages all require a sympathetic and effective burglar alarm solution.

Rochester – The Medway towns and surrounding villages, where high-density residential streets across Rochester, Chatham, Gillingham and Strood sit alongside quieter rural areas, and where families and homeowners across the area trust ITD Secure for their home security.

Tonbridge – An affluent commuter town surrounded by some of Kent’s most desirable countryside villages, where larger detached homes, rural properties and high-value houses in areas like Hildenborough, Hadlow and Plaxtol benefit from a fully specified Pyronix burglar alarm system.

Kings Hill – A modern residential development and surrounding villages, where new build homes and young families across Kings Hill, West Malling, Larkfield and Leybourne are increasingly choosing smart Pyronix burglar alarm systems with remote app control.

Tunbridge Wells – A prosperous spa town with a strong independent character, where period houses, Victorian villas and larger family homes across Tunbridge Wells and surrounding villages deserve a high-quality burglar alarm installation that matches the standard of the property.

Ashford – A growing Kent town with a mix of new developments and established residential areas, where homeowners across Ashford and surrounding villages including Tenterden, Wye and the rural Weald benefit from reliable local burglar alarm installation.

Chatham – A busy Medway town undergoing significant regeneration, where a mix of terraced homes, new developments and established residential estates benefit from straightforward, reliable Pyronix burglar alarm installation from a trusted local company.

Gillingham – A densely populated Medway town with a strong community feel, where homeowners across Gillingham’s residential streets trust ITD Secure to provide practical, well-specified burglar alarm systems at a fair price.

Sittingbourne – A market town with a mix of established residential areas and newer developments, where homeowners across Sittingbourne and surrounding villages benefit from local burglar alarm installation from a company that knows Kent.

West Malling – A charming historic market town with a strong sense of community, where period cottages, family homes and properties in the surrounding villages of Offham, Ryarsh and Trottiscliffe are protected by discreet, high-quality Pyronix burglar alarm systems.

East Malling – A quiet village with a mix of rural and residential properties, where homeowners and those in surrounding countryside locations benefit from a Pyronix burglar alarm system with remote monitoring suited to more isolated settings.

Folkestone – A coastal town with a growing and creative community, where a mix of seafront properties, terraced streets and new developments across Folkestone and surrounding villages benefit from professional burglar alarm installation from ITD Secure.

Dover – A port town with a strong residential community, where homeowners across Dover and surrounding coastal and rural villages trust ITD Secure to provide reliable Pyronix burglar alarm systems with professional monitoring options.

New Romney – A quiet Romney Marsh market town serving a wide rural catchment, where isolated rural properties, agricultural homes and village houses across the Marsh benefit most from a remotely monitored Pyronix burglar alarm system.

Thanet – A coastal district encompassing Margate, Ramsgate and Broadstairs, where a mix of seafront properties, Victorian terraces and holiday lets across the Thanet coast benefit from smart Pyronix burglar alarm systems with remote access and professional monitoring.

Get a FREE, No Obligation survey and Quote. Contact us on 07508 384864 to get booked in. Alternatively, drop us a Whatsapp message if you prefer. You can also book us in to review your Panic Alarm solutions.

Trusted by Kent businesses

ITD Secure is the preferred installer for a growing number of independent Kent businesses, fitting and maintaining alarm and CCTV systems as they grow.

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Get a FREE, No Obligation survey and Quote. Call Kris direct on 07508 384864. Alternatively, drop us a WhatsApp message.

Frequently Asked Questions

What is the difference between a burglar alarm and an intruder alarm?

The terms describe the same technology. Burglar alarm is the standard residential term used by homeowners. Intruder alarm is the preferred commercial term used by businesses and facilities managers. ITD Secure installs Pyronix systems for both, and the survey, the specification and the installation standard are identical regardless of which term applies to your property.

How does a Pyronix wireless alarm work?

Wireless sensors on doors, windows and movement zones communicate with a central control panel via encrypted radio frequency. When the system is armed and a sensor triggers, the panel activates the external siren, sends an instant alert to your phone via HomeControl+, and logs the event with the zone, time and date. No cable runs between sensors and panel means installation is clean, quick and can extend to outbuildings without structural work.

Do burglar alarms deter burglars?

Yes, consistently. Homes with visible alarm systems are significantly less likely to be targeted than neighbouring properties without them. The deterrent effect works at the approach, before entry is attempted, which is why the external sounder position and its visibility from the road matters as much as the sensors inside. A survey-based system covering the actual approach routes is a deterrent and a genuine protection.

What triggers a false alarm?

The most common causes are low batteries in wireless sensors, poorly positioned PIR sensors detecting pets or heat sources, and direct sunlight activating a motion zone. A correctly specified system with pet-immune sensors where needed, and zones set to your property layout and routine, generates very few false alarms. Repeated false alerts from an existing system usually indicate a positioning or configuration issue that a survey can identify and fix.

Can I have CCTV and an alarm on the same system?

Yes. Pyronix panels integrate with Hikvision CCTV systems. Alarm sensors trigger recording, CCTV footage provides visual evidence, and both are managed from the same phone app. For commercial premises this satisfies most insurer requirements for both alarm and camera coverage.

Do I need a monitored alarm?

Not necessarily. A self-monitored alarm sends alerts to your phone and you decide how to respond. A professionally monitored alarm contacts a monitoring centre that can reach you, a keyholder or the police on your behalf. For most residential properties a self-monitored Pyronix system is sufficient and avoids a monthly charge. For commercial premises empty overnight, professional monitoring is worth considering. We advise on the right option at the survey.

How much does a burglar alarm cost in Kent?

Every system is quoted after a free survey because no two properties have the same entry points, sensor count or zone requirements. The main variables are number of sensors, wired or wireless installation, outbuilding coverage and whether a monitored service is required. We give a fixed written price before any work begins.

Do I need planning permission for a burglar alarm?

No, in almost all cases. Listed buildings are the exception, where the alarm box and external fixings may require listed building consent. Kent has a significant number of listed properties particularly in its historic towns and villages, and we flag this at the survey before any work starts.

What is included in an alarm maintenance plan?

Annual servicing covering full sensor tests across all zones, siren and panel inspection, battery replacement in wireless devices, firmware update and a complete walk-test. Priority callout response for any fault between visits. Available for systems we installed and for systems from other providers.

Can you repair or service an alarm you did not install?

Yes. We carry out repairs and servicing on Pyronix systems across Kent regardless of who installed them. If your original installer is no longer available, we can assess the system, advise honestly on repair versus replacement, and carry out the work. We also take over maintenance contracts from other installers.