Burglar Alarms in Rochester, Chatham and Gillingham

Looking for a burglar alarm or intruder alarm in Medway?

ITD Secure is an independent, Kent based security firm designing and fitting Pyronix intruder alarm systems for homes and businesses right across the Medway Towns, Rochester, Chatham, Gillingham, Strood and Rainham, and the villages around them. Burglar alarm or intruder alarm, it is the same system underneath, we simply size and grade it to the property and to what your insurer needs. Every system is built around how a property is actually approached and entered, not a boxed package off a shelf, which is the difference between a system that stops a break-in and one that just makes a noise afterwards.

With a 5.0 star rating from our Google reviews across Medway, we let the work speak for itself.

Author - Kris Hill, Director and lead installer, ITD Secure.

Burglar and intruder alarms across Medway, from Strood to Rainham

Medway is Kent’s largest urban area, five towns, Rochester, Chatham, Gillingham, Strood and Rainham, that run into one another as a single sprawl of well over a quarter of a million people. That scale is why the security needs here are so varied. There are the Victorian and interwar terraces packed through Chatham, Gillingham and Luton, higher-density streets where a break in on one property is quickly noticed on the next, the newer estates at Hempstead, Walderslade and Wainscott, and the more rural fringe out towards the Hoo Peninsula, Cliffe and the Medway villages.

Alongside the housing is a serious commercial base, the Medway City Estate at Strood, the docks and Dockside at Chatham, the retail parks and the trade and industrial units that employ much of the area. Each of those needs a different alarm. A Gillingham terrace wants a simple, well-zoned system, while a unit on the Medway City Estate needs a graded, monitored one.

Medway’s crime picture reflects its size, and it is more mixed than much of Kent. On CrimeRate’s figures Chatham sits among the highest-crime major towns in the county at around 94 crimes per 1,000, well above the Kent average of 69, Gillingham is above average at around 79, while Rochester sits a little below at around 66.

Across the Towns, burglary, theft and vehicle crime are an everyday feature rather than a rarity, concentrated where footfall and housing density are highest. This is not scaremongering, it is the reason a properly specified alarm earns its place here more than almost anywhere else we cover. You can check the current picture for your own street on the police.uk crime map or on CrimeRate.

We know Medway, from a terrace in Gillingham to a new-build in Hempstead, a unit on the Medway City Estate or a rural home out on the Hoo Peninsula, and we design around the property in front of us. The number of sensors, where they sit, the zoning and whether the system is monitored are all chosen for that home or unit, not lifted from a standard quote.

Areas We Cover across Medway

Get a free, no obligation survey and quote. Call Kris direct on 07508 384864, or send a WhatsApp. Running a business rather than a home? He will spec a commercial intruder alarm to the grade your insurer wants, at the same visit.

A real Medway job

One of our recent jobs, taking over a system in Rainham.

A homeowner in Rainham had a burglar alarm fitted around five years ago by another installer, and when that relationship ended she was left with a system nobody was looking after. That is a common and underrated problem, an alarm is only as good as its upkeep, and an unserviced system quietly stops being something you can rely on.

Kris took over the maintenance and servicing of the existing system rather than ripping it out and starting again, checked it over and brought it up to date. That included getting her onto the current app, and he spent the best part of an hour walking her through installing it, connecting the system and using it day to day, the kind of aftercare that does not show up on an invoice.

For a single parent at home with the family, the value was not just a working alarm, it was knowing there is someone local on the end of the phone who answers questions and stands behind the system. As she put it, she feels safe and secure in her home, and that is the whole point.

Darren supplied and installed my burglar alarm system around 5 years ago. Kris has taken over the maintenance and servicing of the system since, and I couldn’t be happier. He’s always on hand to answer questions and even spent 40 minutes talking me through the new app, how to install it and get my system connected to it. I already recommend you to everyone and I will continue to do so. As a single mum, I feel safe and secure in my home and that’s thanks to you!

Brilliant service, fast, polite and very very thorough, did not leave until happy, would recommend to everyone as best there is. Thank you again for help and protecting our family.

Have used ITD for a number of years. The history of the owner and his previous line of work gives us great confidence in his knowledge and advice. Never pushy only ever informative. Equipment has never let us down and we are now looking at extending our coverage . Highly recommended. Dean B

Contact Kris on 07508 384864, or drop a WhatsApp. We service and maintain Pyronix systems and any alarm we have fitted across Medway, keeping it tested and reliable. A different make? Kris will still give it a full system review and set out your options.

Why Medway homes and businesses need an alarm

The risk profile across Medway is genuinely mixed, which is why a single standard alarm rarely fits. In the denser streets of Chatham, Gillingham and Luton the common issues are opportunist burglary, theft and vehicle crime, where a well-zoned, monitored alarm both deters and alerts before someone is inside.

On the newer estates at Hempstead, Walderslade and Wainscott it is garage, side-gate and driveway entry, and out on the Hoo Peninsula and the Medway villages it is homes left quiet and outbuildings out of sight. On the Medway City Estate, the Dockside and the trade units it is stock theft and out-of-hours break-ins, where insurers expect a graded, professionally maintained intruder alarm. With Medway carrying some of the higher crime rates in Kent, none of these is a risk worth leaving open.

An alarm only protects what it actually covers, at the moment it matters, which is usually at night when the property is empty. Getting the zoning, the sensor type and the response right for each of those situations is the whole job.

Award Winning Pyronix Systems

We fit Pyronix, a British manufacturer named Security Manufacturer of the Year, chosen for reliability and build quality rather than whatever is cheapest. The same platform that protects commercial sites is what we put on Medway homes.

Proven Criminal Deterrent

Most break-ins are opportunist. A visible, professionally fitted alarm at a Medway property often ends it before it starts, which is why the external sounder and signage are placed to be seen on the way in.

Graded to Your Insurer’s Requirement

Homes, shops and industrial units carry different insurance demands. We specify Grade 2 or Grade 3 to match what your insurer actually asks for, so the system stands up when it is needed and when you claim.

Local Kent Installer, Not a Call Centre

We are a local Kent firm covering the Medway Towns and the villages around them, so a survey or a callout is a real local visit, usually the same week. We know the difference between a Gillingham terrace, a Hempstead new-build and a unit on the Medway City Estate, and we spec the system to it.

Protection for Staff, Stock and Premises

On the Medway City Estate, the Dockside and the trade units across the Towns, a graded intruder alarm protects people, stock and the building, and supports your duty of care and insurance, with monitored response where you need it.

Arm and Monitor From Your Phone

Every system is set up for the Pyronix HomeControl+ app, with arm and disarm, status and instant alerts. For a home or a business left empty overnight, you know the moment something is triggered.

Advice from someone who understands how break-ins happen

The reason our systems work is that they are designed around the offender, not the catalogue. That perspective comes from genuine experience.

Kris Hill, ITD Secure

Director and Lead Installer

Most alarm installers can tell you how a system works. Kris can tell you how a burglar thinks. With over 30 years across the security and law enforcement industries, locally in Kent and nationally, he surveys a property the way an intruder reads it: the unlit approach, the blind side, the door or window that no one watches. A sensor in the wrong place gives a false sense of security. A system zoned and placed correctly ends the matter.

Formal certification is not mandatory in security installation, so it is worth finding someone you can trust. Our track record is public: fully insured with public liability cover and a 5.0 star rating across our Google reviews from homes and businesses around Medway, with an installer who turns up, explains the plan before quoting and stands behind the work.

Speak to Kris directly on 07508 384864, or WhatsApp us. Ask how a monitored alarm and CCTV in Rochester work together to cover a property inside and out, not just sound off after the event.

Trusted by Kent Businesses

Preferred security installer for The Butcher of Brogdale, fitting and maintaining systems across their shops as the business grows across Kent. Also trusted by Peekaboo Playhouse and Café and Glossed Clinic for their alarm and CCTV protection.

Call Kris on 07508 384864, or send a WhatsApp. A fair bit of what he fits never makes it onto this website, including discreet and covert systems for properties that have been targeted before or commercial theft by employee requiring sensitive solutions. Ask him what he would actually recommend for yours.

How much does a burglar or intruder alarm in Medway cost?

Every system is quoted after a free survey, because the right answer depends on the property and on what your insurer asks for. You get a fixed written price before any work starts and we never charge for a result we cannot deliver. The main things that move the cost are:

Number of zones and sensors. Driven by the entry points and rooms that need covering, not a fixed package size.
Wireless or wired. Wireless Pyronix fits most homes in a day with no mess, wired suits new builds and renovations.
Security grade. Grade 2 for most homes and shops, Grade 3 where a higher-risk site or an insurer requires it.
Monitoring. App alerts only, or full 24/7 keyholder and police response.
Pet-friendly detection. Pet-tolerant sensors so the dog or cat does not set the system off.

Get a free survey booked on 07508 384864, or message us on WhatsApp. You deal with Kris start to finish, the same person who surveys your Medway property fits it and answers the phone afterwards.

How a burglar and intruder alarm installation works with us

Every install follows the same process, because shortcuts are where weak systems come from:

Free survey. Kris walks the property, finds the real weak points and agrees exactly what each zone needs to cover.
System design. Sensor count, placement, zoning, grade and whether it is monitored are specified for your property, with a fixed written quote.
Clean installation. Wireless where it suits, tidy wired runs where it does not, a weatherproof external sounder and minimal disruption to the building.
Configuration. App control, user codes, notifications and any monitored response all set up and tested with you.
Aftercare. We show you how to arm and use it, leave clear guidance, and are on the end of the phone if anything needs adjusting.

FAQs

How much is a burglar or intruder alarm in Medway?

There is no fixed price because no two Medway properties are the same. A Gillingham terrace and a unit on the Medway City Estate need very different systems. We survey the property, agree exactly what needs covering and give you a fixed written quote, free and with no obligation. Call Kris on 07508 384864.

Do you cover all of the Medway Towns?

Yes. We install and service burglar and intruder alarms right across Medway, Rochester, Chatham, Gillingham, Strood and Rainham, and the surrounding areas including Walderslade, Hempstead, Wigmore, Cuxton, Halling and the Hoo Peninsula. Wherever you are in the Towns, a survey is a local visit.

Can you fit a pet-friendly alarm that will not go off because of the dog?

Yes. We use pet-tolerant detectors that ignore movement below a set weight and height, so a cat or a medium dog moving around downstairs will not trigger a false alarm while the rest of the system stays fully active. We set these up for your specific pet and layout as part of the survey.

Do you install intruder alarms for businesses on the Medway City Estate?

Yes, commercial work is a large part of what we do across Medway. We fit graded Pyronix intruder alarms on the Medway City Estate, around the Dockside and across the trade and industrial units of the Towns, from a single unit to multi-site businesses, with an optional 24/7 monitored response and the grade your insurer requires.

Can you take over or service an existing alarm in Medway?

We service and maintain Pyronix systems and any alarm we have fitted across Medway, and we regularly take over the servicing of systems whose original installer has moved on, as long as it is a system we can properly support. If you have inherited a different make we will give it a full system review and tell you honestly whether it is worth keeping or replacing.

Do your alarms still work in a power cut?

Yes. Every system we install has a rechargeable backup battery that keeps it fully operational through a power cut, and wireless Pyronix systems continue to protect the property and send app alerts as normal. We check battery health at every service visit so it is never left to chance.