Burglar Alarms in Tunbridge Wells

Intruder alarms in Tunbridge Wells, from the Pantiles to the Wealden villages.

We are an owner-run Kent firm. Pyronix systems, designed and installed for Tunbridge Wells homes and businesses, from the Georgian townhouses near the Pantiles to the farmhouses in the villages beyond. Every system is built around how your particular property is actually approached and entered, not a standard package off a shelf.

A 5.0 rating on Google, earned one job at a time.

Author - Kris Hill, Owner and lead installer, ITD Secure.

Kris Hill of ITD Secure fitting and aligning a CCTV camera on the brickwork of a Kent property

The person who turns up

No call centre, and no rotating engineers. The survey, the specification, the installation and every service visit are done by Kris Hill. He spent thirty years in law enforcement and covert security before this. Every Tunbridge Wells alarm we fit is designed around the property in front of us, not picked off a list.

Burglar and intruder alarms across Tunbridge Wells and the High Weald

Tunbridge Wells covers more distinct property types in a small area than almost anywhere in Kent, and each one wants a different alarm. The Georgian and Victorian terraces around the Pantiles and Calverley Park are among the finest period stock in the South East, with thick walls, listed status and conservation designations that make cabling a problem and wireless the obvious answer.

North through the town the character shifts to Victorian and Edwardian villas, then to the inter-war detached homes of Broadwater Down and Hawkenbury. In Rusthall the stock backs onto the Common, an unmonitored route to the rear of many properties. And beyond the town the High Weald villages, Speldhurst, Langton Green, Groombridge and Frant, carry converted farmhouses, oast houses and country properties with outbuildings and long approaches.

Tunbridge Wells has a low overall crime rate, yet it was recorded as the worst major town in Kent for burglary in both February and April 2025. That is the paradox of a wealthy town: high property values and predictable daytime absence make specific homes a target regardless of the borough average. The question is never the headline statistic, it is whether your property is covered where it is genuinely vulnerable.

Areas We Cover around Tunbridge Wells

Tunbridge Wells Town
The Pantiles
Calverley Park
Southborough
Rusthall
Hawkenbury
Broadwater Down

We work throughout this corner of the county, including neighbouring Tonbridge and further east into Ashford and the Weald.

A free survey and quote, with no obligation attached. Call us on 07508 384864, or send a WhatsApp. Running a business rather than a home? He will spec a commercial intruder alarm to the grade your insurer wants, at the same visit.

A real Tunbridge Wells job

One of our ongoing jobs, maintaining building security in Tunbridge Wells.

A business owner in Tunbridge Wells needed the security on their building looked after properly and a camera system installed, and wanted an installer who would still be there a year later. That is an underrated problem with commercial security, plenty of firms will fit a system and disappear, but a business needs someone who keeps it tested, up to date and working, because an unmaintained commercial alarm is a liability rather than a protection.

Kris installed the camera system and took on the yearly service of the building security, so the whole setup is checked, maintained and kept reliable rather than left to drift. For a commercial site that is the difference between a system that works on paper and one that works on the night it is needed, and it is the kind of ongoing relationship that only a local installer who answers his own phone can really offer.

For this owner the value was reliability they did not have to think about, a camera system fitted well and building security serviced on schedule by the same person every time. As they put it, ever reliable and great to work with, which for a business is exactly what you want to be able to say about the people protecting your premises.

Kris was fantastic. Yearly service performed on my building security. Camera system put up, very happy with the work. Ever reliable and great to work with.

      EXCELLENT  
   Based on 49 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Chris K 
 
 
 
 Trustindex verifies that the original source of the review is Google. Have to say the service so far has been exemplary from Kris and ITD.  We had an issue with our home alarm when we were out of the UK but Kris was fantastic at advising us on our system, even though he couldn’t access it.  He has since been around and serviced the system and all is running smoothly.  It’s very comforting to know that we are in the hands of a very capable firm going forwards.
  
 
      Posted on Google  
   
   Sophie Long 
 
 
 
 Trustindex verifies that the original source of the review is Google. ITD came to service our alarm / CCTV and super happy with the service . Also set up our new router and sim as we couldn’t do it ourselves. Super happy - thanks
  
 
      Posted on Google  
   
   Danilo Ingallinera 
 
 
 
 Trustindex verifies that the original source of the review is Google. Matt has done and amazing job with Chris definitely the best man to secure your house with security system
  
 
      Posted on Google  
   
   Graham Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. What a great company. Kris had seen the issues we have faced multiple times and his advice and guidance was spot on. We were getting broken into at the back of the house in Rochester, due to access through a shared alley. Kris knew exactly what system we needed and has set this up so that anyone who ignores the cctv hears a verbal warning. It’s already worked and as this is automated we feel so much safer. The quality of the footage has already been complemented by local police officers. We highly recommend ITD Secure. Top Job.
  
 
      Posted on Google  
   
   rachel goldsack 
 
 
 
 Trustindex verifies that the original source of the review is Google. Kris fitted our shop alarms and was extremely knowledgable, very helpful and nothing was too much trouble, he helped our staff with the mobile set ups and everything was a very smooth and easy process. We recently had an incident where we needed some images from the cameras and Kris had it sent over almost immediately! The whole fittting and after care service is absolutely fantastic, and would highly recommend thank you!
  
 
      Posted on Google  
   
   Peter Downs 
 
 
 
 Trustindex verifies that the original source of the review is Google. From our first contact with Kris Hill it was plain sailing. Initially contact was made to solve a problem related to our an old alarm system. Kris, promised to try and solve the issue - we were going away on a short break and, without his help, this would have left us unprotected. Within 24 hours Kris had established that our old system was obsolete and had completely installed a new one! All this on a Bank Holiday. Superb service!!
  
 
      Posted on Google  
   
   Matt Lee 
 
 
 
 Trustindex verifies that the original source of the review is Google. My company recently had Kris from ITD install our alarm and camera system at our commercial unit. I really cannot recommend him enough. From start to finish I was very impressed. From first contact the service provided and his attention to detail was superb. The new system was explained and he ensured our needs and requirements were met. I would most definitely recommend their services and wouldn’t hesitate to use them for future projects.
  
 
      Posted on Google  
   
   Ami Shoker 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great experience from start to finish. Kris was brilliant; really consultative, took the time to understand what I needed, and explained everything clearly. The system’s been spot on and having it in place has been a real reassurance. I feel much safer. What’s stood out most is the support after install. Kris is on hand if anything comes up. Couldn’t recommend him more!!! 🙌
  
 
      Posted on Google  
   
   E Bam 
 
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend Kris, he is very thorough, polite and attentive. He takes his time explaining and make sure you understand how the system works and he is always very quick to respond and answer any questions.
  
 
      Posted on Google  
   
   Massoud Varnaseri 
 
 
 
 Trustindex verifies that the original source of the review is Google. Product and workmanship excellence , Kris is very friendly and helpful from beginning to the end. The after service is very helpful and very informative highly recommended I have used his services in both coffee shops and hair salon thank you.

Ring 07508 384864 to arrange a visit, or message on WhatsApp. We service and maintain Pyronix systems and any alarm we have fitted across Tunbridge Wells, keeping it tested and reliable. A different make? Kris will review the system in full either way and set out the options plainly.

Why Tunbridge Wells homes and businesses need an alarm

Tunbridge Wells is the clearest example in Kent of why a low crime rate can mislead. The town has a lower crime rate than the UK average, yet it topped the county for burglary in two separate months of 2025. The reason is the target profile: large period and detached homes on roads like Broadwater Down and Mount Ephraim, high property values, and owners who commute or are out during the day.

Organised residential burglary follows that combination wherever it finds it. In the town centre and the Pantiles it is period properties with shared access and listed-building constraints on how you protect them. In Rusthall the Common gives an unmonitored route to rear gardens. In the High Weald villages it is outbuildings, long approaches and homes screened from the road.

An alarm only protects what it actually covers. On a listed townhouse or a Wealden farmhouse the vulnerable point is rarely the front door, and a system fitted there for convenience leaves the real gap open. Every install starts with Kris walking the property from the outside in, reading it the way an intruder would, before a single sensor is specified.

Award Winning Pyronix Systems

Pyronix is British-made and a former Security Manufacturer of the Year. We fit it in Tunbridge Wells for its reliability and build quality, not for its price. The same systems that protect commercial sites go on Tunbridge Wells homes.

Ideal for Period and Listed Homes

Wireless Pyronix systems suit Tunbridge Wells perfectly, no cable runs chased through solid walls or original fabric, and no visible damage to a listed or conservation-area property. We flag any external consent needed at the survey.

Graded to Your Insurer's Requirement

Homes, shops and commercial premises carry different insurance demands. We specify Grade 2 or Grade 3 to match what your insurer actually asks for, so the system satisfies the policy as well as the property.

Local Kent Installer, Not a Call Centre

We are a local Kent firm covering Tunbridge Wells, Southborough, Rusthall, Pembury and the High Weald villages, so a survey or a callout is a real local visit, usually the same week.

Rural and Outbuilding Coverage

In Speldhurst, Langton Green and the Weald villages the target is the barn, the garage and the outbuilding, not the farmhouse door. We extend wireless Pyronix coverage to those structures without cabling across the grounds.

Arm and Monitor From Your Phone

Every system runs on the Pyronix HomeControl+ app, covering setting, unsetting, current status and instant alerts. For a commuter or a second home left empty during the week, you see what is happening the moment it happens.

Advice from someone who understands how break-ins happen

These systems work because they are designed around the offender rather than around a product catalogue. That perspective comes from genuine experience.

Kris Hill, ITD Secure

Owner and lead installer

Any installer can walk you through how the equipment functions. Kris can tell you how a burglar thinks. Thirty years across law enforcement and security, much of it in Kent, teaches you to survey a property the way somebody planning to enter it would. In Tunbridge Wells that frequently means a large Victorian villa with too many ground-floor openings, a basement door out of sight, and mature planting that screens the whole front from the road. A detector in the wrong spot delivers nothing except misplaced confidence. Get the zoning and the positions right and there is no argument.

There is no legal requirement to be certified to install security in the UK, which puts the whole weight on choosing someone trustworthy.What can be verified: public liability cover in place, a 5.0 Google rating from local homes and businesses, and one installer who explains the plan before quoting and stands behind the work.

We are on 07508 384864, WhatsApp included. Ask how a monitored alarm and CCTV work together to cover a property inside and out, not just sound off after the event.

Trusted by Kent Businesses

Named customers, with their permission: The Butcher of Brogdale, whose shops we have fitted and maintained as the business has grown across Kent, plus Peekaboo Playhouse and Café and Glossed Clinic for alarms and CCTV.

Call us on 07508 384864, or send a WhatsApp. A good portion of the work never appears on this website, including discreet systems for properties targeted before, and sensitive arrangements for businesses dealing with internal theft. Ask him what he would actually recommend for yours.

How much does a burglar or intruder alarm in Tunbridge Wells cost?

We quote after a free survey, because the right answer depends on the property itself and on what your insurer asks for. You receive a fixed written price before work starts, and we do not charge for a result we cannot deliver. The main things that move the cost are:

Number of zones and sensors. Determined by the entry points and rooms needing cover, not by a set package.
Wireless or wired. A wireless Pyronix system goes into most Tunbridge Wells houses in a single day without disruption; wired is the better answer on new builds and major renovations.
Security grade. Grade 2 is normal for houses and shops here; Grade 3 appears on higher-risk sites and where a policy specifies it.
Monitoring. App alerts as standard, with ARC keyholder response as an option.
Pet-friendly detection. Pet-tolerant detection, so the animals are not triggering it night after night.

Arrange a free Tunbridge Wells survey on 07508 384864, or message us on WhatsApp. You deal with Kris start to finish, the same person who surveys your Tunbridge Wells property fits it and answers the phone afterwards.

How a burglar and intruder alarm installation works with us

Every Tunbridge Wells installation follows the same sequence, because shortcuts are where weak systems begin:

Free survey. Kris walks the property, locates the genuine weak points, and agrees what each zone must cover.
System design. Detector count, placement, zoning, grade and monitoring are specified for the property and priced in writing.
Clean installation. Wireless where the building suits it, tidy wired runs where it does not, a weatherproof external sounder, and minimal disruption throughout.
Configuration. App access, user codes, notification settings and any monitored response are set up and tested with you present.
Aftercare. We take you through setting and using it, leave clear written guidance, and are contactable if anything needs adjusting.

FAQs

How much is a burglar or intruder alarm in Tunbridge Wells?

Every system is quoted after a free survey, because the right specification depends on the property and on what your insurer asks for. The main variables are the number of zones and sensors, whether the system is wireless or wired, the security grade required, and whether you want app alerts only or full monitored keyholder response. You get a fixed written price before any work starts.

Do you install alarms on period and listed properties in Tunbridge Wells?

Yes, and it is a large part of the work here. Tunbridge Wells has a high concentration of listed buildings and conservation areas around the Pantiles, Calverley Park and the older streets. Wireless Pyronix systems are ideal for period properties because there are no cable runs to chase through solid walls or original fabric. Where external fixings on a listed building need consent we flag it at the survey before any work starts.

Do you cover the High Weald villages around Tunbridge Wells?

Yes. We cover Speldhurst, Langton Green, Groombridge, Frant, Bidborough and the surrounding villages. Rural properties here often have outbuildings, long approaches and grounds where the security challenge is the barn, the garage and the boundary rather than the house, and we extend wireless coverage to those structures without cabling across the site.

Is Tunbridge Wells a target for residential burglary?

It can be. Despite a low overall crime rate, Royal Tunbridge Wells was recorded as the worst major town in Kent for burglary in both February and April 2025. High property values combined with predictable daytime absence on the commuter roads make certain areas a target, which is exactly why a system that covers the actual approach rather than just the front door matters here.

Can you fit a pet-friendly alarm that will not be triggered by the dog?

Yes. We fit Pyronix pet-immune PIR sensors calibrated to ignore animals up to a defined weight while still detecting a person. We position each sensor at the survey to give full coverage without the dog or cat setting the system off, so the alarm can be armed with pets moving freely through the house.

Can you take over or service an existing alarm in Tunbridge Wells?

Yes. We service and maintain Pyronix systems and take over alarms fitted by installers who are no longer available, including annual servicing of building security and camera systems. If your system is a different make, Kris will give it a full review and set out your options honestly.